Customer Care Executive (WFO)
Customer Care Executive (WFO)11
Applications
11
Applications
Mumbai
Mumbai Suburban
Andheri
Malad
Goregaon
Full-Time
Junior: 1 to 7 years
Posted on Jan 10 2025
Not Accepting Applications
About the Job
Skills
Excellent communication skills
Problem-solving abilities
Ability to work under pressure
Empathy towards customers
Attention to detail
Multitasking skills
Knowledge of customer service principles
Ability to use CRM software
Office Location – MIDC, Andheri (East)
Working days- Monday to Friday
Job Timings: 12:30 p.m.to 9:30 p.m.
· Calling client to introduce our company.
· Booking Engineer appointment.
· Co-coordinating with Engineer’s on each job and updating the system.
· Follow up with the suppliers for parts.
· Analysing and predicting on certain jobs and evaluating accordingly.
· Making sure the job is completed within target date.
Maintaining a positive, empathetic, and professional attitude toward customers at all
times.
About the company
Sanda Group represents diverse business sectors with a mission to “Transform Lives” by delivering products and services that are designed to connect individuals and communities on a personal and professional level.
Sanda Group represents diverse business sectors with a mission to “Transform Lives” by delivering products and services that are designed to connect individuals and communities on a personal and professional level.
Industry
IT Services and IT Consul...
Company Size
501-1000 Employees
Headquarter
Mumbai
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