Job description

Write an email at sana.searchinternational@gmail.com

7065126218

Role- System Engineer- Technical Support (This is a voice process which includes- live calls, chats, emails,etc)

Experience fresher / experience

Location- Gurugram

Mode WFO for now, ( Hybrid- 2 days office if required in future)

Timings : 5.days working

Responsibility: Providing technical assistance and support to customers users over live calls, chats, Emails etc

Inbound & Outbound Process

Rotational shift : , UK Shift 2-11, Night : 6-4, Night 10-7)

Type of Employment: Fulltime

Mandate Skillset : IT service desk, Excellent com skills, Active Directory, Printers, ITIL, ITSM, P1 bridge, Server network desktop support

Job Description: Account management, ITSM Tool expertise, Service Now basis knowledge, ITIL Knowledge, AD & Citrix, Basic windows desktop and server knowledge, Desktop Management, Networking (awareness and basic knowledge). Experience in DNS, DHCP, Active Directory is required

Other Skills :

OSI model

DNS

DHCP

IP address types and classes

Networking Basics

DHCP reservation

Active directory- basic knowledge

Network printer configuration

Performance monitor

BSOD

BIOS

Event Viewer

Classes in IP address

Ranges in classes

Information carried out by IP address

Protocol

use of dhcp

To Apply:

Write an email at sana.searchinternational@gmail.com

7065126218

• Excellent communication and customer service skills

URGENTLY HIRING !! Call or WhatsApp -Immediate Joiner-Call &

Please visit to our website - www.sanasearchinternational.com for more hiring.

No hidden charges or Fees