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Inbound Voice Process @GGN-38kctc@7065126218

Gurgaon
Delhi
Full-Time
Fresher: Less than 10 years
28K - 35K (Per Month)
Posted on Nov 13 2024

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Empathy towards customers
Ability to work under pressure
Knowledge of CRM systems
Multitasking skills
Attention to detail
Patience

Job description

Role & responsibilities

  • Assisting customer related to their queries.
  • Providing accurate resolution on timely manner.
  • Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
  • Manage the customer representative department, train the juniors on understanding the behaviour of clients and keep a good tone.
  • Excellent communication skills required with empathetic attitude for the customers.


Preferred candidate profile

Graduate and Undergraduate freshers both can apply.

For experience candidates minimum 6 months of International BPO experience is required.

Good probing skills required.

Should be comfortable working in Night shifts and rotational week offs.


Perks and benefits

Transportation facility with transport allowance.

Meal facility.

Various allowances.

Lucrative Incentives


For further details please contact (Surbhi at 7065126218 )


NO FEES NO CHARGES

About the company

"Sana Search International"(SSI) Founded in the year 2019, Our Head Office is in South Delhi and branches located at metros and other tire 2 cities with a strong team of 30 member, technically well qualified enough to works relentlessly in spotting the best Talents for our Clients in All sectors of IT and Non-IT. Our Recruiting Solutions for IT( Product & Service ) Based Software companies and ...Show More

Industry

Recruitment

Company Size

11-50 Employees

Headquarter

New Delhi, Delhi

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