• Job description
• Roles and Responsibilities
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• We are seeking a highly motivated and experienced dynamic team in Tamil Nadu .The ideal candidate will have a deep understanding of Global Distribution System (GDS) and Minimum Experience of 1 to more years of experience working in a contact center environment.
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• Immediate joiners will be preferred.
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• Responsibilities:
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• Primary Job Responsibility:
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• Understands the various computer screens and how to utilize them effectively
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• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
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• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
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• Adheres to all company and specific Contact Center policies and procedures
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• Completes any work as assigned by Management
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• Education and Essential Experience:
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• 12th Pass / Under graduate /Graduate or Diploma certified can Apply
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• Skill set-Ticketing experience or Ticketing experience under the airlines is must (Minimum of 1 year/ Under GDS we can look for the following ticketing software tools - 1 year to more Years of GDS working Experience in a contact center environment will work
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• Strong knowledge of Global Distribution System (GDS)
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• Excellent communication and interpersonal skills
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• Strong organizational and time-management skills
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• Ability to work independently and in a team environment
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• Travel Back Ground-Certificate/Previous travel background
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• Analytical skills
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• Basic Computer Knowledge
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• GDS- Amadeus-Apollo-Pegasus-Sabre-Worlds pan-Galileo- knowledge preferred
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• Basic Travel Terminology
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• Ticketing/Itinerary Reading
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• Willing to work in a contact center environment with shift starts from 9am shift end 11pm (Any 9 hours shift )
• Saturday and Sunday Fixed off
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• Key Enablers:
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• Work From Office
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• Strong process orientation
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• High energy, High Integrity & Work Ethics
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• Strong interpersonal skills & ability to communicate effectively
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• Strong problem solving skills.
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• Salary Upto 6LPA
• Work from Office -chennai location Virtual Rounds
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• Starts share your relevant resume
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• Thanks

CONTACT @ 8512806883

sana.searchinternational@gmail.com

NO HIDDEN CHARGES