Job description

Primary Job Responsibility:

 ·   Understands the various computer screens and how to utilize

them effectively

 ·   Interfaces with customers, clients and vendors, and escalates

areas of concern to the appropriated supervisory staff

 ·   Attends assigned training sessions for further improvement in

client and customer satisfaction, client information and job performance

 ·   Adheres to all company and specific Contact Center policies

and procedures

 ·   Completes any work as assigned by Management

Eligibility:

 ·   6 months BPO or Travel experience

 ·   Bachelor's Degree or Undergraduate

 ·   Excellent Written and spoken communication, business technical

writing

 ·   Computer Skills ability/experience using computer applications

 ·   Willing to work in a contact center environment with 24/7

rotational shifts (including night shifts)

 ·   Open to work in a Voice and Chat environment

Interview Rounds for Voice

 ·   HR Round

 ·   Versant Round

 ·   Typing Test

 ·   Computer Assessment

 ·   Voice and Accent Round

 ·   Operations Round

Salary :- 30000 CTC (Voice)

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CONTACT @ 8604471009

sana.searchinternational@gmail.com

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