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12TH / U.G /Grad (Fresher / Exp)UK(Process /Shift)

Gurgaon
Full-Time
Fresher: 7 to 10 years
20K - 25K (Per Month)
Posted on Jun 15 2024

About the Job

Skills

Customer Service
Customer Relationship Management (CRM)
Customer Retention
Customer Support
Sales
cce
Customer Satisfaction
collection

Company Overview

"Sana Search International" (SSI), founded in 2019, is a recruiting agency with a strong team of 30 members. The company specializes in spotting the best talents for various sectors, including IT and Non-IT.


Job Overview

Senior BPO position in the UK process with a shift role based in Gurgaon. The employment type is full-time with a requirement of 0-10 years of experience. .


Qualifications

Graduate / 12th Pass /Undergraduate can apply


Roles and Responsibilities

  • Provide exceptional customer service in a BPO setting.
  • Manage customer relationships effectively using CRM tools.
  • Foster customer retention by understanding their needs and resolving any issues.
  • Support customers through various communication channels.
  • Drive sales through customer interactions and upselling techniques.
  • Handle customer care executive duties efficiently.
  • Maintain high levels of customer satisfaction.
  • Manage collection processes professionally.


Experience Skills

  • Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
  • Experience in falseCALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
  • Fluent in verbal English with strong customer service skills.
  • Experience in an international BPO calling process.


Compensation

Salary Base Pay : 300000 to 3.50000/-


Contact Details:

  • To apply Whatsapp your cv or Call ASAP
  • WHATSAPP HR Sana- 7065126218 , & Milly @8512806883 ,
  • Send your resume to @ cv4voiceprofile@gmail.com
  • PLEASE VISIT OUR WEBSITE - www.sanasearchinternational.com


About the company

"Sana Search International"(SSI) Founded in the year 2019, Our Head Office is in South Delhi and branches located at metros and other tire 2 cities with a strong team of 30 member, technically well qualified enough to works relentlessly in spotting the best Talents for our Clients in All sectors of IT and Non-IT. Our Recruiting Solutions for IT( Product & Service ) Based Software companies and ...Show More

Industry

Recruitment

Company Size

11-50 Employees

Headquarter

New Delhi, Delhi

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