Technical Support Engineer92
Applications
92
Applications
Bangalore
Full-Time
Mid-Level (4 to 6 years)
Posted on Dec 14 2022
About the Job
Skills
Troubleshooting
Java
C++
Python (Programming Language)
Job Position: Technical Support Engineer
Exp:3+
Location: Bangalore
JD:
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 2+ years' of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
About the company
Sadup Softech is a young digital transformation company that is driven by a vision to grow. Led by highly-qualified, experienced, and dynamic result-oriented individuals, Sadup uses unique processes to identify alternative solutions that will help you achieve your business goals. While bridging the marketing and IT gap, we also reimagine technology to accelerate your business and help you approach ...Show More
Sadup Softech is a young digital transformation company that is driven by a vision to grow. Led by highly-qualified, experienced, and dynamic result-oriented individuals, Sadup uses unique processes to identify alternative solutions that will help you achieve your business goals. While bridging the marketing and IT gap, we also reimagine technology to accelerate your business and help you approach your technological requirements with a fresh mindset. ...Show Less
Company Size
51-200 Employees
Headquarter
Pune
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