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Service Desk Manager

Mumbai
Full-Time
Senior: 7 to 10 years
1L - 19.9L (Per Year)
Posted on Dec 03 2022

Not Accepting Applications

About the Job

Skills

ITIL Certified
ITSM
Service Desk Management

Roles & Responsibilities:

  • To keep technical support group aligned on the end users expectations from IT service delivery
  • To ensure that all inbound support requests are recorded and attended by respective support group in an estimated and time bound manner
  • To seek necessary interventions to avoid time deviations


Required Candidate profile:

  • IT service management
  • Data Analysis


Education:

  • UG : Graduate/Diploma
  • Certification: ITIL/ITSM (Mandatory)


Location: Andheri East

 

Key Skills

  • Technical Support
  • Service Desk Management
  • IT Service Delivery
  • Help-Desk Management


About the company

Rustomjee has carved a niche for itself in the ever-growing real estate sector, with a portfolio that includes 14.32 million square feet of completed projects; 12 million square feet of ongoing development and another 28 million square feet of planned development in the pipeline, spanning across the best locations of Mumbai Metropolitan Region (MMR). Their portfolio currently includes two very l ...Show More

Industry

Leading Real Estate

Company Size

501-1,000 Employees

Headquarter

Mumbai

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