Job title: Delivery Executive

Experience: Junior: 1 to 3 years

Location: Gurgaon

Job Description:

• Develop leadership and general management skills within teams to enable seamless succession planning, personnel development, and continued evolution around delivery quality
• Provide regional Silver Spring executive leadership for all activities related to contracted deployments, including any escalation that might be required
• Lead monthly and quarterly business reviews with customers and Silver Spring leadership as part of the project deployment
• Balances dedication to clients with objectivity and independence
• Provides local direction on all revenue cycle solutions and services to meet regional contractual obligations, revenue cycle performance goals (SLAs and PSLs) and client satisfaction
• Act as primary contact and relationship manager with the client’s regional/local management team
• Function as peer and trusted advisor to client executives, with respect to client’s own performance, industry revenue cycle trends, and new revenue cycle technologies
• Ensure proper Business Controls
• Provide strategic direction to lead delivery teams