Accelerate Your Career as a Head of Services India!

Location: Hyderabad   

Experience: 6-15 years

CTC: Up to ₹ Open L per annum

🌟 About Us  

Are you a visionary leader ready to drive operational excellence and build high-performing teams? Join vidaXL as our Head of Services India, where you’ll play a pivotal role in aligning our service center’s goals with global strategies, fostering innovation, and delivering exceptional results in a dynamic e-commerce environment.

🎯 Your Role  

As the Head of Services India, you will:

• Lead and Inspire: Mentor cross-functional teams, including Marketing, Content, Project Management, and Business Technology, while promoting a culture of innovation and collaboration.
• Drive Operational Success: Oversee daily operations, establish KPIs, and implement process improvements to enhance efficiency and service quality.
• Strategize for Growth: Collaborate with senior management to align the service center’s activities with global initiatives and market trends, ensuring scalability and capacity planning.
• Engage Stakeholders: Build strong relationships with internal and external stakeholders, serving as the primary contact and representing the service center in global meetings.
• Manage Financials: Develop and manage budgets, monitor expenses, and identify cost-saving opportunities while ensuring high-quality service delivery.
• Ensure Compliance: Implement risk management strategies and ensure compliance with local laws, labor regulations, and industry standards.

💡 What You Bring  

• Global Experience: At least 2 years managing a Global Capability Center (GCC) or working with international companies.
• Leadership Excellence: 3–5 years in office management with proven experience in team setup, expansion, and leadership.
• Operational Expertise: A track record of driving operational success and implementing process improvements in fast-paced environments, such as startups or e-commerce.
• Strategic Vision: Ability to align local operations with global strategies and embrace new tools and technologies for growth.
• Exceptional Skills: Strong communication, problem-solving, and financial management capabilities.

🌈 What We Offer .

• Growth Opportunities: Be part of a fast-growing e-commerce company that invests in your professional and personal development.
• Dynamic Work Culture: Thrive in a collaborative environment that values innovation, teamwork, and continuous improvement.
• Global Impact: Lead a team making meaningful contributions to vidaXL’s global success.
• Supportive Environment: Enjoy a workplace where your ideas are valued, and your growth is prioritized.

📜 Qualifications  

• Experience managing international teams or a GCC for at least 3 years.
• Proven ability to lead cross-functional teams and deliver results in fast-paced environments.
• Strong expertise in operational management, strategic planning, and stakeholder engagement.

✨ Why Join Us?  

Be a part of vidaXL’s exciting journey as a global e-commerce leader, with 31 webshops and over 120 million annual visitors. Work in an environment where innovation, growth, and teamwork are celebrated. Make a significant impact on a company that values its people as its greatest success factor.

Ready to Join Us?  

Don’t miss the opportunity to shape the future of vidaXL in India. If you’re ready to lead with vision and make a global impact, submit your application now. Let’s grow XL together!