 Understand customer needs and requirements to develop effective quality control processes.

 Devise and review specifications for products and processes.

 Set requirements for raw material or intermediate products for suppliers and monitor their

compliance.

 Ensure adherence to health and safety guidelines as well as legal obligations.

 Supervise inspectors, technicians and other staff and provide guidance and feedback.

 Oversee all product development procedures to identify deviations from quality standards.

 Inspect final output and compare properties to requirements.

 Approve the right products or reject defectives.

 Keep accurate documentation and perform statistical analysis.

 Solicit feedback from customers to assess whether their requirements are met.

 Submit detailed reports to appropriate executives.

 Be on the lookout for opportunities for improvement and develop new efficient procedures.

 To be with customer representative in the plant and drive initiatives which ensure complaints

are managed, resolved and improved upon.