company logo

Guest Services Associate

Rajkot
Full-Time
Junior: 1 to 3 years
Posted on Sep 10 2022

Not Accepting Applications

About the Job

Skills

To provide quick and personalized food and beverage service to guests at allotted tables as per standards service laid down and according to guest satisfaction.

Duties and Responsibilities

  • Attend briefings prior to the restaurant opening, well-groomed and equipped with the basic aids of operations
  • such as bottle openers, pens, pads, and matches.
  • Learn the du jour items, not-available items, menu preparations, and their presentation.
  • Complete mise en scène and mise-en-place before the restaurant opens.
  • Check all the equipment and furniture at the station for their serviceability and maintenance requirements.
  • Clean and polish allotted silverware, cutlery, glassware, and chinaware.
  • Stock the sideboard with proprietary sauces, jams, salt and pepper shakers, butter dishes, linen, and other service ware.
  • Lay table covers as per standards set.
  • Fold napkins as per prescribed attractive styles.
  • Requisition fresh linen and flowers from housekeeping.
  • Air the restaurant and ensure that the station is clean.
  • Receive, greet, and seat guests.
  • Present wine-lists and menu cards and take orders.
  • Serve food and beverage by the standards of the restaurant.
  • Upsell food and beverages.
  • Present the bills and receive payment correctly.
  • Supervises:- Assistant Waiters, Busboys and Trainees


About the company

Experience warm local hospitality with a serene ambience at Orchid Hotel, a 4-star business hotel with 272 spacious guest rooms. The Hotel’s strategic location at the Central Business District (CBD) within the Tanjong Pagar precinct provides convenience to business travelers. We are also within close proximity to a wide array of attractions, sightseeing, retail and entertainment options. With ...Show More

Industry

Hospitality

Company Size

201-500 Employees

Headquarter

Rajkot