Job Description - WORK FROM OFFICE (INDIRANAGAR, BANGALORE)

• Answering incoming and making outgoing calls.
• Maintain Call quality as per the quality parameters.
• Maintain average call handling time.
• Good writing skills.
• Assist the customer in placing the order.
• Fluency in English. (Hindi/Telugu/Malayalam/Oriya/Bengali/Marathi) is an addition not mandatory.
• Team player.
• Complete assigned work on a daily basis.
• Shift Adherence.

Responsibilities and Duties:

• Attending and making voice calls and maintaining quality.
• On-time login.
• Maintain call quality.
• Maintain average call handling time.
• Assist the customer in placing the order.
• Fluency in English. (Hindi/Kannada/Tamil/Telugu/Malayalam) is an addition not mandatory.
• Team player
• Complete assigned work on a daily basis.
• Send daily report.
• Shift timings (Female - 7 AM to 4 PM, Male - 1 PM to 10 PM, and night shift - 10 PM to 07 AM)

Required Experience, Skills, and Qualifications

• Freshers can also apply.
• 2nd PUC Minimum
• Good communication skills and critical thinking.

Job Types: Full-time, Fresher, Walk-In

Salary: Upto ₹22,000.00 per month

Work Remotely

• No

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)