Company Overview

Red & White Multimedia Education Official is an ISO 9001:2015 certified firm that offers certified courses. Established in 2008, we have successfully trained over 35,000 students through our wide network of education centers located in 15 areas of Gujarat. With a strong focus on software development, web development, and integration, we provide live project training and internships to students in the IT stream.

Job Overview

We are currently seeking a highly motivated Telecaller to join our team at Red & White Multimedia Education Official. As a Telecaller, you will be responsible for making outbound calls to potential customers, promoting our certified courses, and assisting them in the enrollment process. This is a full-time position based in Bopal area of Ahmedabad, Gujarat, India.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Ability to persuade and convince customers
• Strong customer service orientation
• Good knowledge of the company's courses and offerings
• Basic computer skills
• Ability to work in a team
• Target driven and result-oriented
• Attention to detail and accuracy
• Prior experience in telecalling or customer service is a plus

Roles and Responsibilities

• Make outbound calls to potential customers and introduce them to our range of certified courses
• Explain course details, benefits, and enrollment process to interested individuals
• Answer customer queries and provide accurate information
• Maintain customer database and update records with relevant information
• Achieve individual and team targets for enrollment and revenue generation
• Follow up with potential customers via phone or email
• Ensure excellent customer service and satisfaction
• Provide regular feedback to the management team
• Adhere to company policies and procedures