We are looking for a detail-oriented and proactive AR Caller to join our healthcare billing team. The AR Caller will be responsible for contacting insurance companies and patients to follow up on unpaid claims, resolve billing discrepancies, and ensure timely reimbursement. The ideal candidate should have strong communication skills, a thorough understanding of medical billing practices, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Contact insurance companies and patients via phone to follow up on outstanding accounts receivable.
• Investigate and resolve billing discrepancies or issues related to denied or unpaid claims.
• Verify insurance information and ensure accurate billing and coding practices.
• Maintain detailed and organized records of all communications and actions taken regarding accounts receivable.
• Collaborate with the billing team and healthcare providers to resolve billing inquiries and disputes.
• Provide excellent customer service while addressing patient inquiries regarding billing statements and insurance coverage.
• Meet departmental productivity and quality standards for AR collections and follow-up activities.
• Stay updated on changes in insurance regulations, policies, and procedures affecting billing and reimbursement.

Qualifications:

• Any UG / PG Degree.
• Proven experience in medical billing, accounts receivable, or related financial roles, preferably in a healthcare setting.
• Knowledge of medical terminology, insurance verification, and billing procedures.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills; ability to communicate effectively with insurance companies, patients, and internal stakeholders.
• Proficiency in using billing software and electronic health records (EHR) systems.
• Ability to prioritize tasks and manage time effectively in a deadline-driven environment.

Preferred Skills:

• Certification in medical billing and coding (e.g., CPC) or related field.
• Experience with healthcare reimbursement methodologies and insurance claims processing.
• Familiarity with Medicaid, Medicare, and third-party insurance billing guidelines.