Company Overview

R L Tours and Travels is a leading travel company that specializes in providing customized travel and holiday packages for individuals and groups. With our dedicated team and uncompromised service quality, we have become one of the most preferred travel companies in India. Our goal is to create safe, secure, and memorable trips for our customers, paying attention to every minor detail to make them feel at home.

Job Overview

We are hiring an Operations Executive to join our passionate team at R L Tours and Travels. As an Operations Executive, you will play a crucial role in ensuring the smooth and efficient running of our travel company. You will be responsible for overseeing and implementing operational strategies, managing day-to-day operations, and coordinating with various departments to maintain the highest levels of customer satisfaction.

Qualifications and Skills

• Fresher with less than 1 year of experience.
• Bachelor's degree in Travel and Tourism or related field is preferred.
• Strong computer skills, including proficiency in Microsoft Office and internet research.
• Excellent communication skills, both verbal and written.
• Ability to negotiate and manage contracts with suppliers and vendors.
• Effective email management and organizational skills.
• Critical thinking and problem-solving abilities.
• Ability to work under pressure and handle multiple tasks.
• Attention to detail and strong analytical skills.

Roles and Responsibilities

• Coordinate with different departments and stakeholders to ensure smooth day-to-day operations.
• Monitor and manage travel bookings, reservations, and cancellations.
• Assist in coordinating travel itineraries and ensuring timely execution of activities.
• Handle customer inquiries, complaints, and provide excellent customer service.
• Manage and maintain accurate records and documentation.
• Assist in budgeting, cost control, and resource planning.