Company Overview

Royal Kingdom By Sarovar Portico offers an exceptional hospitality experience at the Royal Kingdom Resort, an ideal stay for visitors to the Pilibhit Tiger Reserve. Located in the heart of Pilibhit, Uttar Pradesh, the resort is part of the hospitality industry and strives to provide top-notch services to its guests. The company boasts a workforce of 51-200 dedicated employees who contribute to a welcoming and memorable guest experience.

Job Overview

The Store Associate at Royal Kingdom By Sarovar Portico will play a key role in ensuring exceptional customer service and efficient store operations. This full-time, mid-level position is based in Pilibhit, Bareilly, and requires between 4 to 6 years of relevant work experience. The associate will manage daily tasks to support the hospitality operations within one of India's premier resorts.

Qualifications and Skills

• Extensive product knowledge to effectively assist customers with their inquiries and promote the store's offerings.
• Proficiency in customer service to ensure client satisfaction and address any concerns in a timely manner. (Mandatory skill)
• Strong cash handling skills for processing transactions accurately and managing cash operations effectively. (Mandatory skill)
• Experience in inventory management to maintain optimal stock levels, track supplies, and reduce shrinkage. (Mandatory skill)
• Ability to implement visual merchandising strategies to enhance the store's presentation and appeal to customers.
• Excellent teamwork capabilities to collaborate with peers and enhance the overall store performance.
• Exceptional communication skills to engage with customers and convey information clearly and effectively.
• Solid problem-solving skills to address challenges swiftly and maintain smooth store operations.

Roles and Responsibilities

• Assist customers by providing product information, helping them locate items, and processing transactions.
• Handle day-to-day cash transactions and ensure all sales operations are accurate and secure.
• Manage store inventory, including restocking shelves, receiving deliveries, and reporting low stock levels.
• Maintain an organized and visually appealing store environment to attract and engage customers.
• Collaborate with team members to facilitate efficient store operations and provide seamless customer service.
• Resolve customer complaints with tact and promptly escalate unresolved issues to higher management.
• Participate in training sessions and store meetings to stay updated on policies, promotions, and product knowledge.
• Contribute to reaching sales targets and enhancing the consumer shopping experience through effective sales tactics.