Job Description:

Company Overview

Riya Travel & Tours Inc. is a leading global travel company offering a wide range of services, including corporate travel management, packaged holidays, and cruises. Established in 1980, Riya Travel operates in over sixty locations worldwide, including Canada, USA, Middle-East, and India. With a strong presence in the travel industry, the company is dedicated to creating unforgettable travel experiences, combining a passion for travel with decades of expertise. Our team of over 2000 professionals is committed to catering to all travel needs.

Job Overview

We are currently seeking a Junior VISA Officer to join our team at Riya Travel & Tours Inc., with openings in Mumbai. This is a full-time position requiring candidates with 1 to 3 years of relevant work experience in VISA management. The role involves ensuring smooth and efficient visa processing for our clients, thereby contributing to our goal of providing seamless travel experiences.

Qualifications and Skills

• Proven experience in VISA management, with a focus on filing and processing applications in a timely and accurate manner.
• Strong knowledge of the entire VISA process, including submission procedures and required documentation.
• Proficiency in managing both individual and group VISA applications, ensuring compliance with relevant regulations.
• Excellent organizational skills, with the ability to handle multiple applications and prioritize effectively.
• Attention to detail to ensure all submitted documents are accurate and meet the specific requirements of each application.
• Effective communication skills, capable of liaising with clients, embassies, and internal departments to ensure smooth processing.
• Problem-solving skills to address and resolve any issues arising during the VISA application process.
• VISA (Mandatory skill) - candidates must demonstrate proficiency in managing VISA-related tasks.
• Ability to work under pressure and meet tight deadlines while maintaining a high standard of work.

Roles and Responsibilities

• Manage end-to-end VISA application processes, ensuring timely submissions and compliance with all regulations.
• Coordinate with clients to gather required information and documentation for VISA applications.
• Ensure accuracy of all submitted documents and rectify any discrepancies promptly.
• Maintain updated records of all applications and communicate status updates to clients regularly.
• Liaise with diplomatic missions, clients, and internal teams to facilitate the VISA process.
• Provide guidance and consultation to clients regarding VISA requirements and application procedures.
• Handle any issues or challenges that arise during the VISA application process promptly and efficiently.
• Keep abreast of changes in VISA regulations and update client information as necessary.
• Deliver exceptional customer service, ensuring client satisfaction and fostering positive relationships.

If interested, Kindly share your CV on : sneha.hule@riya.travel

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