Client Account Manager

Ahmedabad
Remote
Full-Time
Senior: 7 to 10 years
Posted on Oct 10 2024

Not Accepting Applications

About the Job

Skills

Client Relationship Management
Communication Skills
Negotiation Skills
Sales Strategy
Account Planning
Problem-Solving
Customer Service
Analytical Skills

We're looking for an experienced and motivated Client Account Manager to join our dynamic team. As a Client Account Manager, you'll play a crucial role in fostering enduring client relationships while meticulously managing diverse projects, ensuring seamless delivery that aligns with client needs, deadlines, and technical requirements.


Location: Remote Opportunity


Job Type: Full-time


Working Hours: 6:00 PM IST to 3:00 AM IST


Responsibilities:


  • Build and nurture strong, lasting relationships with agency partners, acting as their primary strategic partner in digital marketing
  • Understand agency needs and requirements through active listening and strategic questioning
  • Provide customized pricing quotes and manage projects from start to finish, ensuring timely delivery within budget and quality standards
  • Serve as the main point of contact for agency partners, managing expectations, and ensuring clear, effective communication throughout project lifecycles
  • Identify new opportunities within existing accounts and present valuable services to drive agency growth
  • Work closely with creative and development teams to ensure agency needs are resolved promptly and accurately
  • Define project scope, provide technical and functional direction, and monitor project progress to ensure objectives are met
  • Conduct weekly status meetings with clients, proactively identifying issues and coordinating resources to find effective solutions
  • Prepare and present project proposals, cost estimates, and schedules to management and clients


Desired Skills:


  • Minimum of 5 years of experience as an Account Manager, Delivery Manager, or Project Manager, preferably within a digital marketing, creative, or web development agency
  • Exceptional relationship-building skills, with a track record of developing strong client partnerships
  • Strong understanding of digital marketing strategies and principles
  • Excellent communication, negotiation, and presentation skills
  • Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives
  • Proficiency in project management tools and software

About the company

A rivulet, by nature, carves its own path. Borne from a place bigger than itself, but no less unique and beautiful on its own. At Rivulet Digital, we seek to forge paths for clients once only dreamed about. Our team is strong, nimble, experienced, and focused on ensuring clients have everything they need to make their own mark on the world. We at Rivulet Digital follow our values, which are: Fa ...Show More

Industry

IT

Company Size

51-200 Employees

Headquarter

Ahmedabad

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