Customer Service Manager
Customer Service Manager49
Applications
49
Applications
Nagpur Division
Full-Time
Senior: 2 to 5 years
₹ 2.5L - ₹ 3.5L (Per Year)
Posted on Jun 20 2024
About the Job
Skills
Customer service skills Process improvement Strong decision-making skills Managing processes Staffing Planning Tracking budget expenses Analyzing information Developing standards Help desk experience
Customer service skills
Strong decision-making skills
Managing processes
Staffing
Planning
Developing standards
Help desk experience
- Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
- Improves customer service quality results by conducting surveys and studying, evaluating, establishing and communicating service metrics and monitoring and analyzing results.
- Implements production, productivity, quality, and customer-service standards.
- Audits customer service procedures and trends and determines system improvements.
- Enforces company policies and procedures.
- Customer service skills
- Process improvement
- Strong decision-making skills
- Managing processes
- Staffing
- Planning
- Analyzing information
- Developing standards
- Help desk experience
About the company
Our motto Growth is Life aptly captures the ever-evolving spirit of Reliance. Our activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. In each of these areas, we are committed to innovation-led, exponential growth. Our vision has pushed us to achieve global leadership in many of our businesses including our posit ...Show More
Our motto Growth is Life aptly captures the ever-evolving spirit of Reliance. Our activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. In each of these areas, we are committed to innovation-led, exponential growth. Our vision has pushed us to achieve global leadership in many of our businesses including our position as the largest polyester yarn and fiber producer in the world. Reliance Industries Limited is a Fortune 500 company and the largest private sector corporation in India. As Reliance sets sights on even more ambitious goals, we remain inspired and guided by the story and philosophy of our founder chairman Dhirubhai Ambani. Hailing from modest means, he followed his dream to create India's largest company. Reliance as an organization has adopted this ethos of converting adversity into opportunity and making the impossible possible by challenging conventional wisdom. Our ultimate aim has always been and will always be to touch the lives of people in a positive way ...Show Less
Industry
Media & Telecommunication...
Company Size
10001+ Employees
Headquarter
Navi Mumbai, Maharashtra
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