Company Overview

Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital, and new commerce platforms. Providing consumers with outstanding value, superior quality products, and an unmatched shopping experience, we serve over 193 million loyal customers nationwide. Operating 15,000+ stores across 7,000+ cities and spanning 42 million square feet of retail space, we continue to build capabilities through organic growth, acquisitions, and strategic investments. Visit us at www.relianceretail.com.

Job Overview

The Store Manager position at Reliance Retail is a mid-level role responsible for overseeing operations at our stores in Hindaun, Bandikui, and Sikar. This is a full-time position requiring a strong background in communication, strategic planning, team management, and leadership. Successful candidates will bring excellent problem-solving and decision-making skills to this dynamic environment.

Qualifications and Skills

• Strong communication skills to effectively interact with customers, team members, and senior management.
• Proven experience in strategic planning to drive store growth and achieve sales targets.
• Excellent team management skills for guiding, training, and motivating store staff.
• Robust problem-solving ability to handle daily operational challenges efficiently.
• Effective decision-making skills to make timely and sound judgments that benefit the store.
• Proficiency in conflict resolution to address and resolve customer and team member issues promptly.
• In-depth understanding of store operations, including inventory management, merchandising, and sales.
• Demonstrated leadership skills to lead and inspire a team, ensuring high levels of employee engagement and satisfaction.

Roles and Responsibilities

• Oversee daily store operations, ensuring smooth and efficient functioning while meeting all business objectives.
• Develop and implement strategic plans to increase sales and store profitability.
• Manage and mentor store staff, providing training and career development opportunities.
• Maintain optimal stock levels and ensure timely replenishment of inventory.
• Address customer inquiries and complaints, ensuring high levels of customer satisfaction.
• Monitor store performance and report on key metrics to senior management.
• Ensure compliance with company policies, health, and safety regulations.
• Collaborate with other store managers and departments to share best practices and drive business growth.