Company Overview

Our motto "Growth is Life" aptly captures the ever-evolving spirit of Reliance. Our activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. In each of these areas, we are committed to innovation-led, exponential growth. Reliance Industries Limited is a Fortune 500 company and the largest private sector corporation in India, headquartered in Navi Mumbai, Maharashtra. Our ultimate aim has always been and will always be to touch the lives of people in a positive way.

Job Overview

We are seeking a dedicated and experienced Store Manager for our retail operations in Mumbai Suburban, Mumbai. This position is a full-time, mid-level role that requires a minimum of 4 years to a maximum of 6 years of relevant work experience. The Store Manager will be responsible for overseeing all store operations to ensure profitability and customer satisfaction.

Qualifications and Skills

• Sales Analysis (Mandatory skill)
• Retail Operations (Mandatory skill)
• Inventory Management: Ability to manage store inventory efficiently to ensure constant supply of products.
• Visual Merchandising: Skill in designing store layouts to attract customers and maximize sales.
• Customer Service: Excellent customer service skills to ensure high customer satisfaction and repeat business.
• Team Leadership: Proven experience in leading and motivating a team to achieve sales targets.
• Analytical Skills: Strong analytical skills to interpret sales data and make informed decisions.
• Quick Decision Making: Ability to make quick and effective decisions to solve problems and maintain smooth store operations.

Roles and Responsibilities

• Oversee daily store operations to ensure efficiency and profitability.
• Analyze sales data to identify trends and opportunities for growth.
• Manage inventory to ensure product availability and reduce shrinkage.
• Design and implement visual merchandising strategies to attract customers.
• Provide excellent customer service to ensure high levels of satisfaction.
• Lead and train store staff to meet performance targets.
• Handle customer complaints and resolve issues efficiently.
• Ensure compliance with company policies and procedures.
• Monitor market trends and competitors to stay ahead in the retail industry.

KPI's :

* Achieve AOP

* SOP Implementation and Adherence in department.

* People Management

* Inventory control

* Competition update

Education

• Graduate

Functional / Behavioral competencies required to execute the role :

* Ability to work under pressure

* Number proficiency 

* Customer Centricity

* Good communication skills 

* Analytical & Presentation Skills