Company Overview

Reliance Retail is India's largest and most profitable retailer revolutionizing the retail industry since 2006. With a loyal customer base of over 193 million, we offer superior quality products and an unmatched shopping experience.

Job Overview

Store Manager Fashion Factory position at Reliance Retail for candidates with 7 to 10 years of experience. Full-Time role located in Vijayawada, Bangalore, Thiruvananthapuram, Kannur, Sambalpur, Cuttack, Siliguri. Salary range competitive. Join India's largest retailer with a strong omni-channel presence and excellent growth opportunities.

Qualifications and Skills

• Visual Merchandising
• Customer Service
• Team Leadership
• Sales Analysis
• Budgeting
• Vendor Management
• Retail Operations
• Inventory Management

Roles and Responsibilities

• Manage all aspects of the Fashion Factory store operations
• Implement visual merchandising strategies to enhance store appeal
• Lead and motivate a team to achieve sales targets
• Analyze sales data to improve performance and profitability
• Manage budgets and control expenses effectively
• Oversee vendor relationships and optimize inventory management
• Ensure smooth retail operations for exceptional customer service
• Manage store operations efficiently to ensure seamless customer experience

·        Implement and oversee operational strategies to drive sales and profitability

·        Lead and motivate store teams to achieve performance targets

·        Monitor inventory levels and optimize stock management processes

·        Ensure compliance with company policies and standards

·        Analyze store performance data and implement improvement measures

·        Achievement of Targeted AOP, Gross Margin and SPSF •

·        Responsible for the P&L of the store •

·        Price and promotions running in the stores are clearly displayed / communicated to all customers

·        Ensure that all consumables are within budget and work towards reducing costs

·        Ensure that decisions taken are quickly implemented on the ground without losing time\n

·        100% adherence to promo implementation in the store\n\n\n\n

·        Reduce dump, shrink and other losses for the store • Other Source of Income – SOH • Increase margins and minimize expenses

·        Control inventory level and shrinkage

·        Mystery Shopping Findings and Improvement

·        Focus on R1 enrollment and business volume

·        Adhere to Mockshop guidelines

·        100% SOP Implementation and Adherence by team

·        Ensure Negative Inventory Control

·        Explaining routine tasks to all team members

·        Statutory Compliance/ Control Attrition, Product knowledge, brand differentiation

·        Recognize and develop talent, Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level

·        Net profit for the store.

·        Increase in talent retention.

·        Increase in returns per square foot, Increase in conversion rate, Reduction in number of stock-outs,

·        Target vs. actual customer satisfaction index, Reduction in customer complaint cycle time

·        Mentor sales assistance through functional, behavioral training and career planning

·        Update category and store associates on latest development in new product/brands and presentation/selling technique •

·        Productivity enhancement indicated by increased Sales per Employee

·        Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning.