Job Overview

We are looking for a dedicated Store Manager to join our team at the Reliance Ritu Kumar store on C G Road, Ahmedabad. This is a full-time, mid-level position requiring 4 to 6 years of work experience in retail. As a Store Manager, you will be responsible for overseeing retail operations, driving sales, maintaining excellent customer service, and ensuring effective team leadership and management.

Qualifications and Skills

• Customer Service (Mandatory skill): Demonstrated ability to provide superior customer service by addressing customer inquiries and resolving complaints.
• Sales Management (Mandatory skill): Proven track record in driving sales and meeting sales targets in a retail environment.
• Retail Operations (Mandatory skill): In-depth knowledge of retail operations including inventory management, store upkeep, and compliance with company policies.
• Visual Merchandising: Experience in creating visually appealing store layouts and product displays to drive sales.
• Inventory Management: Expertise in managing stock levels, orders, and ensuring product availability.
• Team Leadership: Ability to lead, train, and motivate a team to achieve store objectives.
• Fashion: Knowledge of current fashion trends and ability to apply this in store styling and customer suggestions.
• Apparel: Understanding of different types of apparel, fabrics, and fitting to assist customers effectively.

Roles and Responsibilities

• Oversee daily operations of the Reliance Ritu Kumar store on C G Road, Ahmedabad, ensuring smooth and efficient functioning.
• Drive sales and profitability by meeting or exceeding sales targets and managing store expenses.
• Ensure high levels of customer satisfaction through excellent service and prompt resolution of complaints and queries.
• Manage inventory by maintaining accurate stock levels, placing orders, and minimizing stock losses.
• Implement visual merchandising strategies to enhance the store’s appeal and optimize product displays.
• Lead, motivate, and train the store team to achieve sales goals and maintain high performance standards.
• Monitor store performance through sales analysis and inventory management reports, making necessary adjustments to improve results.
• Adhere to company policies, procedures, and compliance requirements ensuring a safe and secure working environment.
• Collaborate with the corporate team to ensure alignment with company objectives, initiatives, and marketing campaigns.