Company Overview

Reliance Retail is India's largest and fastest-growing retailer, offering a unique omni-channel experience through integrated store concepts, digital, and new commerce platforms. Established in 2006, we have revolutionized the retail sector by providing an unparalleled value proposition with superior quality products and an unmatched shopping experience. With over 15,000 stores in more than 7,000 cities, we cater to millions nationwide, ensuring job security and economic growth across India.

Job Overview

We are seeking an experienced Store Manager to join our team in Udaipur. This is a full-time, mid-level position requiring between 4 to 6 years of relevant work experience. The Store Manager will play a pivotal role in overseeing daily store operations, ensuring excellence in customer service, and driving store profitability in alignment with Reliance Retail's standards and objectives.

Qualifications and Skills

• Strong expertise in retail operations management, team leadership, and inventory management (Mandatory skill).
• Experience in sales forecasting to achieve revenue targets and inform stocking strategies.
• Proficiency in customer relationship management (CRM) to enhance consumer satisfaction and loyalty.
• Skilled in using point of sale (POS) systems to ensure efficient transaction processing and reporting.
• Capability in visual merchandising to optimize store displays and enhance customer appeal.
• Competence in employee training and development to cultivate a high-performing team.
• Excellent problem-solving skills with the ability to address operational challenges effectively.
• Outstanding communication and interpersonal skills to engage customers and staff constructively.

Roles and Responsibilities

• Manage store operations efficiently to meet the company's profitability and growth objectives.
• Lead, train, and motivate the store team to ensure high levels of productivity and morale.
• Implement sales strategies to drive revenue and enhance customer satisfaction.
• Maintain accurate inventory records and oversee product procurement for optimal stock levels.
• Ensure compliance with brand guidelines for visual merchandising and store presentation.
• Utilize data from POS systems to make informed financial decisions and reports.
• Foster strong relationships with customers to encourage repeat business and brand loyalty.
• Conduct regular performance evaluations and provide constructive feedback to team members.