Senior Customer Service Associate
Senior Customer Service Associate90
Applications
90
Applications
Kozhikode
Full-Time
Junior: 1 to 3 years
Posted on Aug 24 2024
About the Job
Skills
Apparel
Retail
Showrooms
Consumer Textiles
Footwear
Sales
Customer Service
Job Overview
We are seeking a highly motivated Senior Customer Service Associate to join our team at Reliance Retail in Kozhikode. This full-time, junior-level position requires 1 to 3 years of work experience in the retail industry.
Qualifications and Skills
- Minimum 1 to 3 years of experience in a customer service role within the retail industry.
- Proficiency in dealing with consumer textiles, apparel, and footwear.
- Provide exceptional customer service by addressing queries and resolving customer complaints efficiently.
- Assist customers in selecting and purchasing products that meet their needs and preferences.
- Maintain store standards by ensuring products are well-stocked, organized, and labeled correctly.
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
Other open jobs from Reliance Retail