Company Overview

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Founded in 2006, we have developed and perfected our capabilities across people, processes and technology to revolutionize retail in India. Our extensive store network and digital platforms serve a loyal customer base of more than 193 million across major consumption baskets.

Job Overview

Reliance Retail is seeking a Senior Regional Key Account Manager for Modern Trade to be based in Mumbai. This is a full-time position. The successful candidate will be responsible for managing key accounts within the modern trade sector, developing sales strategies, and driving customer retention and growth. Must have a strong background in modern trade and should be adept at sales strategy, relationship management, and problem-solving.

Qualifications and Skills

• Experience in modern trade (Mandatory skill).
• Strong sales strategy planning to drive business objectives and growth.
• Excellent relationship management skills to foster long-term partnerships with key clients.
• Advanced negotiation skills to ensure favorable terms for both the company and client.
• Proven ability in customer retention to maintain and grow key accounts.
• Expertise in account planning to identify opportunities for revenue growth.
• Strong analytical skills to interpret market trends and data effectively.
• Effective problem-solving abilities to tackle challenges and provide innovative solutions.

Roles and Responsibilities

• Manage and develop relationships with key accounts in the modern trade sector to achieve sales targets.
• Formulate and implement effective sales strategies to drive market share and revenue growth.
• Lead negotiations with clients to establish long-term, mutually beneficial agreements.
• Ensure high levels of customer satisfaction and retention through effective account management.
• Monitor and analyze market trends, competitor activities, and customer needs to inform strategy.
• Collaborate with internal teams to ensure seamless execution of account management processes.
• Provide regular reports and updates on account performance and market conditions.
• Identify and resolve any issues or challenges faced by accounts to ensure continuous improvement.