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Mall Operations Admin Manager
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Mall Operations Admin Manager494
Applications
494
Applications
Bangalore
Surat
Full-Time
Mid-Level: 4 to 6 years
₹ 1L - ₹ 7L (Per Year)
Posted on Jul 23 2024
Not Accepting Applications
About the Job
Skills
mall operations
Facility Management
Budget Management
retail operations
Vendor Management
HVAC
DG/VT
Position Name
Admin Manager
Reporting to
Zonal Lead Operations
Location
SHQ, Regional Office
Job Purpose
Oversee mall operations, enhance profitability, ensure safety, and manage tenant relationships and stakeholders effectively
Key Responsibilities
- Execute daily checklists, follow preventive maintenance schedules, and carry out audits as scheduled.
- Enforce mail reporting protocols and oversee support staff expenses and service quality.
- Address customer complaints, ensure security, and provide services for differently-abled customers.
- Ensure fire and property safety and sustain security measures through proactive actions, inspections, training, equipment maintenance, and emergency planning.
- Manage consumables, barter inventory, and assets by overseeing procurement, utilization, upkeep, disposal, and vendor relationships to ensure timely supplies, cost efficiency, and regulatory compliance.
- Prepare and manage the mall's budget, including revenue forecasts, expense control, and capital expenditures.
- Monitor financial performance, analyse variances, and implement corrective actions as needed.
- Assist Marketing in executing promotional events and engaging customers using advertising, social media, and various channels to promote the mall and its tenants.
Functional Competencies
- Operational Management
- Vendor and Contract Management
- Safety and Compliance
- Budget Management
Behavioral Competencies
- Customer Focus
- Problem Solving
- Integrity
- Adaptability
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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