Lead - Process Audits
Lead - Process Audits106
Applications
106
Applications
Navi Mumbai
Full-Time
Mid-Level: 12 to 16 years
Posted on Sep 06 2024
About the Job
Skills
Internal Audit
Process Audit
store audit
departmental audit
SOP audit
internal control
- Conceptualize, design and operationalize the internal audit function for the company. Audits would cover critical customer facing processes as well as internal governance related process (supervising store related audits, departmental audits etc.)
- Lead the audit team of auditors
- Ensure that the audits are conducted as designed
- Derive insights from the audits and come up with areas of improvements
- Drive the improvements by closely interacting with various stakeholders
- Ensure that organization runs as the agreed SOPs by using audits and continuous improvement tools as levers
- Supervise the Process Team in terms of ensuring that the organizational processes are streamlined and made customer friendly
Primary KPI
- SOP Adherence
- Adherence to quality norms
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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