Company Overview

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products, and an unmatched shopping experience. With over 15,000 stores across 7,000 cities in India, we cater to daily and occasional needs through a broad spectrum of retail categories. Our commitment to excellence is supported by a robust supply chain, technological infrastructure, and a well-trained workforce.

This opportunity is with Metro Cash & Carry. METRO Cash & Carry, a unit of Reliance Retail Ventures Ltd., is India's leading wholesale company, with food and non-food assortments, and specializes in serving the needs of Traders, Kiranas; Hotels, Restaurants, and Caterers (HoReCa); Services, Companies, Offices (SCO) and as well as independent businesses. METRO India started operations in India in 2003 and was the first company to introduce cash-and-carry business format in India. Currently, METRO India operates large format stores under the brand 'METRO Wholesale' across the country.

Job Overview

The Lead Cold Beverages is a senior-level position located in Bangalore, responsible for managing and optimizing the cold beverages category within Reliance Retail. This is a full-time role that focuses on developing strategies, managing inventory, and ensuring customer satisfaction through superior product offerings and vendor relations.

Qualifications and Skills

• Proven experience in inventory management to ensure optimal stock levels and minimize wastage (Mandatory skill)
• Strong expertise in category management to develop and execute category strategies effectively (Mandatory skill)
• Excellent vendor negotiation skills to secure favorable terms and build sustainable relationships (Mandatory skill)
• Exceptional customer service skills to address queries and enhance the overall customer experience
• Proficiency in menu development to innovate and refresh beverage offerings periodically
• Competence in maintaining robust vendor relations for continuous product availability and quality
• Ability to conduct sales analysis to identify trends and opportunities for category growth
• Solid experience in sales management to drive sales and achieve business targets

Roles and Responsibilities

• Develop and implement category strategies to optimize the cold beverages segment
• Manage inventory levels to ensure product availability and minimize overstock or stockouts
• Negotiate with vendors to secure the best terms, discounts, and delivery schedules
• Collaborate with the marketing team to develop promotional campaigns and new product launches
• Analyze sales data to identify trends, forecast demand, and adjust strategies accordingly
• Maintain strong relationships with vendors to ensure continuous supply and quality of products
• Lead the development and periodic refreshment of the beverage menu to cater to changing consumer preferences
• Ensure high levels of customer satisfaction by addressing feedback and improving service delivery