L&D Manager
L&D Manager655
Applications
655
Applications
Mumbai
Noida
Full-Time
Mid-Level: 6 to 12 years
Posted on Aug 14 2024
About the Job
Skills
Training Delivery
Employee Training
Product Training
Project management
Learning & Development
Process Training
Job Attributes:
We are looking for candidates with 6 years + experience from Jewellery Industry only
Position Name
Manager L&D
Business Unit
Jewels
Function
HR - L&D
Location
Navi Mumbai
Job Purpose
Facilitate training programs and initiatives to enhance employee skills and knowledge across stores to align with and support key business objectives.
Key Responsibilities
- Driving of new Hire Induction Program
- TNI/A based Trainings
- Refresher Trainings on Product & Process
- In-Store Learning interventions
- Store Visits & Training Audits
- Reporting & Data-keeping
- Measuring Training Effectiveness
- Driving Digital Learning
- Co-ordinating and liasoning with HO & Stakeholders
Key Performance Indicators
Primary KPIs
- Ready for Role Certifications
- Executing need based Functional & Behavioral interventions for stores in the region
- NHQ driven training certifications
- Store Visit Completion % (Measured basis the Number of stores visited viz-a-viz Scope of stores decided)
- Maintaining high Delivery standards, Excellent Platform skills and ensuring readiness as per Trainer notes
Job Requirements
Functional Competencies
- Nurturing
- Project Management
- Training Delivery
- L&D Acumen
- Result Orientation
- Customer Focus
Behavioural Competencies
- Effective Communication
- Learning Agility
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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