Company Overview

Reliance Retail is India's leading retailer, offering diversified omni-channel presence with integrated store concepts and digital platforms. Founded in 2006, it has revolutionized retail by enhancing financial income and job security for millions across India. With a substantial store network of over 15,000 stores in 7,000+ cities, Reliance Retail provides exceptional value propositions and customer service through extensive digital commerce platforms and a well-trained workforce.

Job Overview

We are seeking a Digital Expert Sales professional to join our team at Reliance Retail. This is a junior-level, full-time position located in Hyderabad, Khammam, Mahbubnagar, Mirialguda, Nalgonda, and Siddipet. Candidates should have 0 to 3 years of work experience. The role involves delivering outstanding customer service, driving retail sales, and being an integral part of our dynamic team focused on providing an unmatched shopping experience.

Qualifications and Skills

• Minimum Educational qualification: Intermediate.
• Customer service skills are mandatory to ensure an exceptional shopping experience for customers by addressing inquiries promptly and effectively.
• Retail sales experience (Mandatory skill) is crucial to understanding sales dynamics and achieving targets through strategic selling techniques.
• Proficiency as a cashier is necessary to manage transactions and handle cash efficiently and accurately.
• Experience in electronics sales is required to assist customers with product selections based on their needs and preferences.
• Skills in inventory handling are needed to manage stock levels and ensure product availability on the shelves at all times.
• Store sales abilities are essential to maximize sales opportunities through product demonstrations and attentive customer interaction.
• Experience as a sales executive is preferred to facilitate effective communication and negotiation with customers, leading to successful sales.
• Problem-solving skills are required to address and resolve any arising issues while maintaining customer satisfaction and store policies.

Roles and Responsibilities

• Provide exemplary customer service by assisting customers with their inquiries, ensuring a positive shopping experience.
• Drive retail sales by engaging with customers and utilizing effective sales tactics to meet and exceed sales targets.
• Maintain accurate cashier operations, handling transactions, and managing cash in accordance with company guidelines.
• Facilitate electronics sales by offering knowledgeable advice and guidance to customers on the latest gadgets and technologies.
• Manage inventory levels by ensuring that stock is well-organized and effectively displayed on the store floor.
• Contribute to store sales efforts through active participation in promotional activities and product launches.
• Collaborate with store staff to ensure an organized and welcoming store environment that reflects brand values.
• Adapt to changing retail environments by staying informed on new product offerings, sales techniques, and industry trends.