Company Overview

Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience. Since its founding in 2006, Reliance Retail has continually developed capabilities across people, processes and technology, serving a loyal customer base of more than 193 million across India.

Job Overview

We are looking for a dedicated and experienced Department Manager to join our team at Reliance Retail in Baleshwar. This is a full-time, mid-level position requiring 4 to 6 years of work experience. As a Department Manager, you will be responsible for overseeing and coordinating the operations within your department to ensure exceptional service and efficient workflows.

Qualifications and Skills

• Leadership – Demonstrated ability to lead and inspire a team towards achieving organizational goals.
• Communication – Excellent verbal and written communication skills to interact effectively with team members and customers.
• Problem-solving – Strong problem-solving skills to identify and resolve issues swiftly and efficiently.
• Decision-making – Proven capability to make informed decisions that positively impact business performance.
• Team management – Experience in managing a team, ensuring smooth operations and fostering a collaborative work environment.
• Strategic planning – Ability to develop and implement effective strategies for departmental growth and improvement.
• Budgeting – Proficiency in budgeting and financial management to optimize department expenditures.
• Conflict resolution – Skilled in resolving conflicts and maintaining a harmonious work atmosphere.

Roles and Responsibilities

• Oversee daily operations in your department, ensuring efficient workflows and superior customer service.
• Lead, mentor, and manage a team of associates, fostering a positive and inclusive work environment.
• Develop and implement strategic plans to meet sales targets and improve department performance.
• Monitor and manage budgets, optimizing expenditures while maintaining high-quality service delivery.
• Resolve any operational issues promptly, ensuring minimal disruption to department activities.
• Collaborate with other departments to integrate and streamline processes for optimal efficiency.
• Ensure compliance with company policies, procedures, and standards to maintain operational excellence.
• Conduct regular performance evaluations, offering constructive feedback to team members for continuous improvement.