Define operational KPIs and monitor the same for operational efficiencies  

Responsible for smooth running of the distribution center operations, ensuring customer satisfaction with respect to accurate & on time delivery

3PL Performance monitoring

Achieving the productivity target by continuously operational results

Clearing of Non Moving Inventory & Planning/Execution of Inventory Cycle counts which helps in Inventory Hygiene

Conducting Monthly Meetings with Internal/External Teams as per operational requirements Coordination with Other DC Managers for clearing operational pending tasks

Creating Resources as per Business Projections on Monthly Basis

Distribution of material across various channel B2B, B2C and business formats G&G, PBG, JMD  Ensure all Resources are utilizing effectively which results directly productivity improvement Ensuring all Statutory Compliance documents related to DC are in place 

Establishes operational procedures for activities, such as verification of incoming and outgoing shipments, handling of material and keeping warehouse inventory accurate  

Follow-up with HO Teams for Clearing Damage/Defective Parts timely

Inspect the cycle count and full stock take reports and control shrinkage in DC as per KPI Maintaining WH Hygiene & Ensure creating proper work Safe environment in DC

Monitor and minimize pilferage by implementing effective control mechanism

Monitor and review of Space/Manpower utilization as per projection and Actuals

Monitoring & Measuring Daily WH Operational Performance Levels and taking necessary actions when require

Monthly Reviews with Section Managers, Finding Gaps among the teams and provide sufficient training

Operate within DC budget by continuous monitoring and analyzing the cost

Planning capacity capex, warehouse planning, new site planning

Review and monitor transport operations services

Reviewing Budget vs Actuals and monitoring operational expenses

Timely Validating & Punching operational bills