Customer Service -Freshers
Customer Service -Freshers
10
Applications
Chennai
Coimbatore
Madurai
Salem
Full-Time
Fresher: Less than 1 year
₹ 1.5L - ₹ 2L (Per Year)
Posted on Apr 05 2025
About the Job
Skills
Customer Relationship Management
CRM Software
Multichannel Communication
Problem-Solving
Data Entry
Conflict Resolution
Active Listening
Time Management
• Warm welcome and approach to each customer to shop
• Customer delight is the key to the business
• Adhere to company procedures and SOP
• A team player and work with the store team to achieve desired goals
• To deliver results and work towards store KPIs
• To actively approach all aspects of work in a positive, productive, and professional manner.
• To ask for feedback about performance from customer
• To actively look for ways to improve performance, and skills.
About the company
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the yea ...Show More
Reliance Retail is India's largest, fastest growing and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products and an unmatched shopping experience.
Founded in 2006 with a view to revolutionize retail in India, we have, over the years, developed and perfected our capabilities across people, processes and technology to meet our end objectives of creating a win-win proposition for our stakeholders across the value chain viz. Customers, Manufacturers/Farmers, Merchants, Brand Partners as well as of enhancing financial income and job security for tens of millions of Indians.
Today, Reliance Retail serves a loyal customer base of more than 193 million across the country, catering to daily and occasional needs across the major consumption baskets of Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma and Connectivity. We operate the largest store network in the country with 15,000+ stores, spread over 42 million square feet of retail space and present across 7,000+ cities. Our omni-enabled store networks and extensive portfolio of digital commerce platforms bolstered by a strong supply chain and technology infrastructure, and supported by a well-trained workforce enable us to provide customer service par excellence.
We continue to build our capabilities through organic growth, acquisitions, partnerships and strategic investments to strengthen our competencies and bolster our product offerings. Our strong own brand portfolio is complemented by an equally strong brand partner portfolio, as Reliance Retail continues to be the partner of choice for leading national and international brands. ...Show Less
Industry
Retail
Company Size
10001+ Employees
Headquarter
Mumbai, Maharashtra
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