Job Overview

Reliance Retail is seeking is a Full-Time role. The Area Manager will be responsible for overseeing retail operations, boosting sales, and ensuring excellent customer service across multiple stores within the region. The candidate must have strong leadership and operations management skills (Mandatory skill).

Qualifications and Skills

• Leadership skills (Mandatory skill) required to effectively manage and motivate store managers and staff within the area.
• Operations Management skill (Mandatory skill) is essential for optimizing store operations and logistics.
• Team Management skills necessary for building and leading a cohesive team that can meet sales and operational goals.
• Sales Management expertise to drive sales performance and develop strategies to increase revenue.
• Market Analysis skills to understand market trends, customer preferences, and competitor activities within the region.
• Customer Service skills to ensure a superior shopping experience for all customers and address service-related issues promptly.
• Experience in retail sales, with a strong track record of achieving sales targets and driving store performance.
• Knowledge of the Fashion sector to effectively manage and promote fashion and lifestyle products.

Roles and Responsibilities

• Oversee the daily operations of multiple retail stores within the Punjab region, ensuring they are meeting sales and performance targets.
• Develop and implement strategic plans to boost sales, improve customer service, and optimize operational efficiency.
• Provide strong leadership and support to store managers, helping them to achieve store goals and maintain high standards in all aspects of the retail business.
• Track store performance metrics and prepare reports to present to senior management.
• Conduct market analysis to identify growth opportunities and stay ahead of competitors.
• Ensure compliance with company policies and practices, as well as with local regulations.
• Address and resolve any issues related to customer service or store operations in a timely manner.
• Collaborate with the supply chain and merchandising teams to ensure adequate stock levels and product assortment are in place.