Job Role: Medical Officer - Medical Services

SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE

• Job Role Variant: Medical Officer
• Manager Job Position: Leader - Medical Services - Site/Office
• Job Family: Medical Services
• Grade/Level: Medical Services
• Sub-Job Family: Medical Services
• Value Stream: People, Culture & Infrastructure

A two to three line statement outlining the objective or the reason for which the job exists.

SECTION II: PURPOSE OF THE ROLE

Location: To support execution of medical & occupational health services in order to ensure healthy and safe operations at site in line with the established overall medical policies and guidelines.

List of responsibilities attached to the role are documented below. These responsibilities are representative and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section is not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.

SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE

Responsibilities

• Policies, Processes and Procedures
• Conduct day-to-day activities & follow all medical and occupational health policies, processes standard operating procedures and instructions so that services are delivered in controlled and consistent manner
• Execute initiatives/projects for improvements in medical service processes, specifications, and best practices to achieve functional deliverables
• Implement safety, infection control and emergency policy and procedures at all locations as per the goals and objectives
• Keep self abreast with leading practices, research studies & trends and contribute to the identification of continuous improvement of systems, processes and procedures
• Medical Operational Activities
• Assist in managing occupational health centre and perform administrative duties as per the set guidelines
• Conduct medical monitoring as per schedule by implementing adequate medical care, maintaining health and safety facilities and social security
• Support in guiding patients to avail social security benefits and other entitlements as per organization and regulatory standards
• Assist in giving routine/emergency treatment for employees and family members and maintain regular supply of medicines at the medical centres
• Support in conducting Occupational Health awareness and CASHe programs and lifestyle disease related workshops to prevent health hazards
• Provide Industrial Hygiene services on the premises and gather feedback for continuous improvement as per plan
• Compliance, Audit & MIS
• Assist in major health incident investigations, audit, and legal queries for occupational health management
• Support in investigating any problems that may arise at the clinic, execute clinical trials and support medical research programs
• Conduct audit of facilities and services as per the set guidelines and standards
• Conduct periodic hygiene surveys and occupational health surveys in adherence to function objectives and goals
• Support in maintaining employee health records and database as per set guidelines and in adherence to statutory regulations

Metrics that are used to evaluate the success/performance of the role; specific targets do not need to be included as those would change from Y-o-Y

SECTION IV: SUCCESS METRICS

Key interactions which are essential to execute the role. This will include both internal and external stakeholders

SECTION V: OPERATING NETWORK

• Key Interactions:
• Internal: Medical staff, business leaders, HR team, etc.
• External: Vendors, consultants, hospitals, etc.

Minimum qualification, technical competencies and capabilities which are essential to execute the role. It may not be a reflection of job holder's own qualification and competencies

SECTION VI: KNOWLEDGE AND COMPETENCIES

Education Qualifications - Bachelor in Medicine, Bachelor in Surgery (MBBS), Post graduate degree or diploma, Occupational Health Courses (AFIH, CIH, DIH)