Customer Service Specialist
Customer Service Specialist82
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About the Job
Skills
CS in Mumbai & Delhi
Experience : Open
CTC: 40-50k
CS in Mumbai & Delhi - Skills Set required
a. Should have a experience of 5-6 yrs in event industry
b. Great presentation and communication skills
c. Good and passionate at Driving & travelling
d. Basic operations understanding
e. Pleasing personality
f. Hybrid Working
Job Description :
1) Maintain & Retain Client relationship , Design & Execute the standard process for Client activities
2) Servicing existing clients for their experiential marketing, brand activation and events projects
3) Conceptualizing the briefs and making proposals for the same in word docs or power points
4) Travelling for projects and delivering prompt servicing to clients and flawless coordination with the operation team for zero error on execution
5) Work in coordination with other departments and ensure customer satisfaction
6) Should have good strategic & communication skills with an ability to understand the brief. Translate brief to both Strategy & Operations team.
7) Present Strategic plans to Client
8) Maintain & coordinate within various in-house departments Creative & logistics
Desired Skills & Experience
· Leadership skills
· Good in planning and achieving company targets
· Building good relationship with clients
· Good communication skills (written & verbal)
· Strategic thinker
About the company
Company Size
2-10 Employees
Headquarter
Bangalore