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Customer Service Specialist

Mumbai
Full-Time
Mid-Level: 4 to 6 years
Posted on Oct 04 2022

Not Accepting Applications

About the Job

Skills

CS in Mumbai & Delhi

Experience : Open

CTC: 40-50k


CS in Mumbai & Delhi - Skills Set required

a. Should have a experience of 5-6 yrs in event industry

b. Great presentation and communication skills

c. Good and passionate at Driving & travelling

d. Basic operations understanding

e. Pleasing personality

f. Hybrid Working

 

 

Job Description : 


1) Maintain & Retain Client relationship , Design & Execute the standard process for Client activities

2) Servicing existing clients for their experiential marketing, brand activation and events projects 

3) Conceptualizing the briefs and making proposals for the same in word docs or power points 

4) Travelling for projects and delivering prompt servicing to clients and flawless coordination with the operation team for zero error on execution

5) Work in coordination with other departments and ensure customer satisfaction 

6) Should have good strategic & communication skills with an ability to understand the brief. Translate brief to both Strategy & Operations team.

7) Present Strategic plans to Client

8) Maintain & coordinate within various in-house departments Creative & logistics

 

Desired Skills & Experience

·  Leadership skills

·  Good in planning and achieving company targets

·  Building good relationship with clients

·  Good communication skills (written & verbal)

·  Strategic thinker

About the company

RIGHT HEAD is a firm started with concept to cater complete solution to all HR needs of any organization. In today’s competitive scenario most difficult aspect is to hire competent talent, also retain and motivate them . Variety of models are available in the market to do so, but do they fit to business needs and expected achievement is a enormous challenge. RIGHT HEAD is here to help and gu ...Show More

Company Size

2-10 Employees

Headquarter

Bangalore