Job Brief:

As a Solution Consultant, you will share your enthusiasm for technology with our clients. You will understand how we add value to the company by combining ServiceNow expertise with a strategic approach to business outcomes.

ServiceNow is a low-code platform that enables our clients to rethink how they do business by providing easy tools for digitalization and automation. Do you feel excited about digitalization not just within businesses, but also with their customers? Are you eager to learn about and showcase all of the new features we add to our products twice a year? Do you like mapping technology to new business settings on a regular basis? Can you persuade and excite stakeholders ranging from technical to C-Level about a fresh idea? Then the Solution Consultant is the right job for you! We are looking for technology-savvy, curious and eager personalities with a sales drive.

What is your Job Role?

The Solution Consultant is a functional business consultant who has a love for technology and the advanced ability to build, position, and demonstrate product-specific solutions during sales cycles while meeting quarterly and yearly sales targets for an assigned region.

Together with a sales representative, you are responsible to:

- Identify requests for our platform across various business activities by knowing the client's industry, particular business model, and issues.

- Analyze and find the value our solution will provide to the client's relevant stakeholders in accordance with their company strategy and objectives.

- Answer product feature and technical questions from customers, channel partners. Deliver PoCs.

- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.

- Develop Road-map for your clients

- Determine a proper storyline to transport the value our product

- Act as trusted functional and technical ServiceNow advisor for clients

- Answer functional and technical queries from teams and clients

- Keep up with new product releases and features to uncover extra up- and cross-selling opportunities in your clientele.

- Strong requirement gathering experience for a gap analysis and potential improvement areas.

- Ability to persuade the stakeholders to accept out of the box or customizations

Experience in working Agile (Scrum preferably).

- Stay current on competitive analysis and market differentiation.

- Support marketing events including executive briefings, conferences, user groups, and trade shows.

- Strong experience in BFSI, Manufacturing, Telecom, etc. domains.

Qualifications:

- 8+ years of working experience in a (pre-)sales role or in a strategic advisory/consulting role with sales experiences

- Ability and willingness to develop a deep understanding of the ServiceNow platform, its products for IT, HR, customer service and industry solutions

- Demonstrated ability to prepare and handle functional/ technical conversations with clients

- Demonstrated experience competing in complex working environment with several stakeholders

- Occasional Travel Required

- Fluency in English

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.