Location : Mumbai

immediate joiners are needed

Type of hiring: C2C/ Permanent: C2C or Permanent whichever is available

Experience : 4-5 Years

Role : BMC Helix Consultant

1.Developing the new requirements from the client--creation of forms and defining the workflows and implementation.

2.Performing the customizations as and when required as per the business perspective.

3.Administering the application and changing the configurations at module level

4.Integrating application with 3rd party client tools and monitoring tools

5.AD integrations and defining authentication mechanism.

6.Defining SLAs and creating & monitoring reporting

7.Creation of Service catalogues as per business requirements and enabling SRM approvals

8.Administering DWP and rebranding

9.Troubleshooting during the Application crisis and restoring the application within SLA timelines

10.Assisting the ITSM team in regular operations and guiding in case of tool issues.

11.Planning the deployments on production and making them live.