Customer Care Executive
Customer Care Executive38
Applications
38
Applications
Ernakulam
Full-Time
Fresher: Less than 1 year
Posted on Jun 22 2023
About the Job
Skills
Language
Presentations
Communication
Tele Calling And Business Development
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
About the company
Reliant Credits (India) Pvt. ltd. was established in the year 1989 with a humble beginning initiated by a group of visionary young entrepreneurs and with steady growth in the field of Asset Financing mainly in the Hire Purchasing field. In 2002 we moved the operations to our own premises in KJK Estate near Mar Basil High School junction, Kothamangalam.
We are a well-known NBFC embarked with exi ...Show More
Reliant Credits (India) Pvt. ltd. was established in the year 1989 with a humble beginning initiated by a group of visionary young entrepreneurs and with steady growth in the field of Asset Financing mainly in the Hire Purchasing field. In 2002 we moved the operations to our own premises in KJK Estate near Mar Basil High School junction, Kothamangalam.
We are a well-known NBFC embarked with existence for more than 3 decades and embossed the name in the hearts of many in Kerala. We are category "B" status in NBFC (Non-Banking Financing Company) in 2002 and converting it into a Public Limited Company. We are regulated and supervised by the Reserve Bank of India and Registrar of Companies coming under the Ministry of Corporate Affairs
It has strong visionaries and renowned and experienced members on the Board. An experienced team in the execution front adds more value to the brand and strengthens its operations. A Professionally managed organization having strong asset management through process and procedures.
Reliant aspires to become a leading Financial Services Company in the nearest future. It has a plan to get its Equity listed in the leading stock exchanges in the coming days ...Show Less
Industry
Financial Services
Company Size
501-1,000 Employees
Headquarter
Ernakulam
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