Organization profile

Reliance Foundation’s initiatives have in areas of Rural Transformation, Health, Education, Sports for Development, Disaster Response, Arts, Culture & Heritage and Urban Renewal have reached over 71 million people since inception, creating transformational change across India. To know more about Reliance Foundation, visit our website: www.reliancefoundation.org Read our latest Annual Report on https://www.reliancefoundation.org/AnnualReport-2020-2021/v1/index.html

Job Purpose

Reliance Foundation – Information Services (Platforms & Applications) team is looking for a candidate to support Knowledge Management System activities. The candidate is responsible for managing, capturing and sharing various knowledge products (livelihood related questions and answers, instructional or awareness audios / videos, images, learning materials – PPT) as per categorization. The candidate also oversees the storage and distribution of developmental knowledge assets among RF programme team members. The candidate should play a key role in optimizing the use of KMS for enhancing organizational effectiveness.

Roles & Responsibility

• Coordinate with RF team members and collect all the Knowledge Assets (various thematic areas / different regional languages / all the dissemination materials – different communication channels – different formats) and should maintain in the Knowledge Management System
• Support to provide various inputs to modify / implement update Knowledge Management Framework / Workflow
• Understand and recognize key challenges / roadblocks to Knowledge Management System and develop effective steps to improve the KMS process
• Analyse and report the effective usage of Knowledge Management System
• Provide the status report on various knowledge assets upload in the KMS and pending approvals for effective knowledge governance – including monitor the frequency of use and satisfaction levels
• Coordinate with content production and content dissemination team, categorize all the content in thematic wise, language wise, geographic wise along with key words for easy searching and display
• Provide inputs to various stakeholders on priorities of content creation and the publishing of content
• Productize existing content into packages for different target audiences
• Coordinate, collect and maintain all the RF programme intervention / community cadre activities-based knowledge assets (programme queries & answers, livelihood awareness / instructional videos & audios, helpline queries & answers, all the dissemination advisories – audio / video / text / image, PPTs, etc.)

EDUCATIONAL QUALIFICATIONS: Include Additional Certification Required if any

OTHER REQUIREMENTS:

Scope of Work

Necessary: Bachelor’s / Post-Graduate Degree

• 3+ years of experience working with KMS / Tools and Managing Online Data / Content
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Teams and Outlook) and a general comfort level working with technology systems.
• Effective communication and presentation skills