Senior Support Engineer
Senior Support Engineer580
Applications
580
Applications
Bangalore
Full-Time
Senior: 7 to 10 years
₹ 14.8L - ₹ 25L (Per Year)
Posted on Jan 18 2023
About the Job
Skills
Power BI
SQL Server
JIRA
SQ
- Provide 1st and 2nd line support to BAU incidents and provide the necessary support to the Production Systems Group (PSG) team
- Introduce new markets into the trading systems which involves SQL and config changes across multiple databases and components
- Follow the standard release procedure to roll out changes to the PSG and QA teams using Jupyter notebooks and Ansible
- Ensure incidents and problems are appropriately tracked in the JIRA system
- Mentor junior members of the team and contribute ideas to improve existing processes
- Contribute to root cause analyses and work with development teams to prioritize and release fixes
- Monitor data vendor change notifications and analyze and assess impact by working in conjunction with the development teams
- Improve productivity, supportability, and efficiency by automation of repeatable tasks using tools and scripting preferably in Python
- Create and improve system and process documentation (Run books, Known Errors, Process Workflows, etc)
- Maintain pro-active communication with relevant stakeholders including external vendors during incident management
About the company
RECEX (formerly SMVA Consultants) is one of the premier service providers in the country, providing services like Recruitment, Training & HR Outsourcing.
We have been in business since 2013, and we can proudly claim that we have grown our client-base to 850+ corporates because of our relentless drive to meet the clientsâ needs. RECEX also has 40 offices all across the country, so that w ...Show More
RECEX (formerly SMVA Consultants) is one of the premier service providers in the country, providing services like Recruitment, Training & HR Outsourcing.
We have been in business since 2013, and we can proudly claim that we have grown our client-base to 850+ corporates because of our relentless drive to meet the clientsâ needs. RECEX also has 40 offices all across the country, so that we can provide you the best of the resources from anywhere in the country.
We seek to distinguish ourselves by providing the most possible flexibility and reliability in customer service. As an intermediary, we keep the promise to give our customers-JUST-IN-TIME SERVICE. RECEX can be the one-stop solution that offers 360degree hiring solutions :
1.Recruitment: At RECEX, we dedicate ourselves to helping you find the right hire every single time. Whether this is through mandating positions from mid to senior levels, or in leadership hiring via CXO Hiring, we take every potential seriously. To best serve you, we also offer multi-location recruiting via FranRecruit.
2.Training: Very few people come to the job fully prepared, as much as weâd like to think otherwise. If youâre looking for support in training and its solutions, SMVA Consultants is a good call. We offer online training as well as job and skill-related development for both employees and entrepreneurs.
3.Outsourcing: Not sure who you need to pair up with, but know that you need some support in outsourcing? SMVA Consultants is happy to step in and offer targeted, collaborative assistance in this matter. Offering everything from W24 support to HR and IT, we can help permeate your ranks and offer dedicated support that actually meets your needs. We also offer SMVA Tech through both mobile apps and on-demand development, too, so that you can choose from the best, modern options
4.HR Products: RECEX offers unique products like Digital Resumes and Digital Visiting Cards. ...Show Less
Industry
Information Technology an...
Company Size
51-200 Employees
Headquarter
Bangalore
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