Company Overview

Realty Smartz is the fastest-growing online real estate platform dedicated to providing innovative solutions for customers, partners, property seekers, and investors in the dynamic real estate industry. With a leadership team well-versed in the real estate landscape, we focus on delivering value-driven services with the motto 'Committed To Deliver Excellence'. Realty Smartz Pvt Ltd has 51-200 employees and is based in Gurugram, Haryana, specializing in Real Estate.

Job Overview

Customer Care Executive at Realty Smartz Pvt Ltd, offering path-breaking innovations in the real estate industry. Full-Time role based in Gurgaon for Fresher with less than 1 year of experience.

Qualifications and Skills

• Excellent communication skills
• Empathy
• Problem-solving
• Patience
• Active listening
• Conflict resolution
• Time management
• Adaptability

Roles and Responsibilities

• Respond to customer inquiries via phone, email, and online chat
• Resolve customer complaints and ensure customer satisfaction
• Provide information about products and services
• Manage customer accounts and maintain records
• Collaborate with internal teams to address customer needs