Company Overview

RDS Digital is a creative digital marketing agency in Bangalore, India, dedicated to aiding startups in achieving digital success. Our mission-driven approach involves crafting digital strategies to maximize returns on investment (ROI) while building a robust online presence for our clients. By focusing on client requirements, we generate high-quality traffic and transform it into valuable leads. Our motto, "As you grow, we grow," underscores our commitment to client success. RDS Digital employs 11-50 individuals and is located in Bangalore.

Job Overview

RDS Digital is seeking a dedicated Front Desk Receptionist to join our dynamic team in Bangalore Urban. As a Junior-level position, the role requires a minimum of 1 to a maximum of 3 years of work experience. The ideal candidate will be adept at managing customer interactions, communicating effectively, and ensuring the smooth operation of the reception area. This opportunity allows you to contribute to a leading digital marketing agency, supporting our mission to foster startup growth.

Qualifications and Skills

• Customer Service (Mandatory skill): Demonstrated ability to manage client interactions with professionalism and courtesy, ensuring a positive experience.
• Communication (Mandatory skill): Strong verbal and written communication skills to effectively interact with clients and team members.
• Organization (Mandatory skill): Exceptional organizational skills to manage multiple tasks and maintain orderly and efficient workplace operations.
• Multitasking: Ability to handle various administrative tasks simultaneously without compromising on quality or productivity.
• Professionalism: Maintain a professional demeanor in all interactions, upholding the company's reputation and standards.
• Attention to Detail: Keen attention to detail to ensure accuracy and completeness in all tasks and communications.
• Phone Etiquette: Polished phone skills to manage inquiries and relay messages effectively, maintaining a positive impression.
• Time Management: Excellent time management abilities to prioritize tasks and meet deadlines in a fast-paced environment.

Roles and Responsibilities

• Greet visitors and clients warmly, ensuring an exceptional first impression and assisting with their inquiries.
• Manage and direct incoming phone calls to the appropriate team members, maintaining prompt and professional communication.
• Monitor and manage the reception area, ensuring it is tidy, organized, and presents a welcoming atmosphere.
• Coordinate and schedule meetings, ensuring efficient use of conference rooms and resources.
• Maintain accurate records of visitor logs and appointment schedules for efficient front office operations.
• Assist in various administrative tasks, including filing, data entry, and document preparation as needed.
• Act as the point of contact for office supplies and equipment, ensuring availability and functionality.
• Collaborate with team members to support office events and initiatives, contributing to a productive work environment.