JOB PROFILE

• To educate every walk - in customer on CBS / CLS

• To educate every customer about complete product details of each vertical, our USPs, competition benchmarking

 & value to the customers

• To understand the needs of the customers and guide them about range of complete bathing solutions

• To educate customers on new products launched by the company

• To educate customers about our dealers network & sales process

• To support customers in locating the nearest dealer for their convenience

• To provide customers leads to the sales team

• To ensure that the customers are properly followed by sales team from first meeting till maturity or conversion to 

 sales

• To ensure targeted conversion of customers into sales

• To ensure conversion of bathrooms into different CBS verticals as per OC targets

• To ensure contribution of new products into sales as per defined targets

• To ensure customers conversion into CLS as per defind targets

• To display products at OC as per VM guidelines

• To share customer feedback on product display with VM

• To display Jaquar new products at OC in the defined timelimits

• To ensure cleanliness & upkeep of highest standard at OC 

• To ensure that customers satisfaction to be more than ---- %

• To manage inventory at OC

• To take stock with accounts as per agreed timelines

• To ensure 100% stock matches between system stock & physical stock

• To ensure CBS revenue generation for different verticals as per defined targets

FUNCTIONAL REQUIREMENTS 

• Have prior experience in luxury retail / top-segment selling

• Have earlier worked with the concept of 'need creation'

• Ability to acquire quick, sound product knowledge

• Proven track record of providing proactive solutions

• Experience in creating brand presence

• Can quickly build lasting relations with customers

• Expertise in need identification of customers

• Exposure to concept selling