Pay Scale: 2,49,600/- to 2,85,600/- CTC

Roles and Responsibilities of Process Executive:

• Identify the needs of the customer and give them an appropriate solution

• Quickly respond to the customer queries related to the products via emails, chat or phone

calls

• Communicate with the concerned authority to update bottlenecks in the product so that the

manager can resolve it nimbly

• Update the recent customer conversation details and technical issues in the appropriate

database for future references

• Handle all product related data works to the assigned clients

• Follow-up the customers to ensure to collect feedback for all technical and non technical

issues which are resolved.

Qualifications for Process Executive:

• Experience: Freshers (up to 2 year can also be accepted)

• Should have splendid reading, writing and speaking communication skills in English

• Must have a bachelor’s degree.

• Must be able to work independently and as part of a team.

• Good Analytical Skills.