Customer Service Non Tech Support
Customer Service Non Tech Support185
Applications
185
Applications
Tirunelveli
Vellore
Full-Time
Junior: 1 to 3 years
₹ 1.4L - ₹ 2.1L (Per Year)
Posted on May 11 2024
About the Job
Skills
Communication
Problem-solving
Patience
Adaptability
Active listening
Time management
Microsoft Excel
The candidate must have prior experience of minimum 1 year.
This job required to do the below activity.
- Spares Handling - Spare issue / receipt / Followup
- Follow the complete process of Spares Handling including register maintenance , taking snap , uploading , sending mail , filing the document , and followup.
- Excel knowledge is must .
- Should be able to communicate in English.
- Mail sending / attend to customer call and handling escalation.
- Complaint handling , assigning the compliant tickets with engineers , following up with the engineers , updating the status in system , following up with all stake holders , sending / answering the calls , making reports , attending review meeting
- Taking full ownership on calls management , escalation & spares management.
About the company
RAPIDTECH IT SERVICES PRIVATE LIMITED is a company based out of 53, HCL TOWER APARTMENTS PLOT NO - B 9 / 16, 1, SECTOR - 62, NOIDA, Uttar Pradesh, India.
RAPIDTECH IT SERVICES PRIVATE LIMITED is a company based out of 53, HCL TOWER APARTMENTS PLOT NO - B 9 / 16, 1, SECTOR - 62, NOIDA, Uttar Pradesh, India.
Industry
Information Technology &a...
Company Size
11-50 Employees
Headquarter
NOIDA
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