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Guest service representative

Delhi
Full-Time
Junior: 1 to 3 years
4L - 4.8L (Per Year)
Posted on Mar 29 2024

Not Accepting Applications

About the Job

Skills

Communication
Sales
Hospitality Industry
Sales Operations
Hospitality Management
Business Development

Key Responsibilities:




 1. To represent the Program and the organization at the hotel. 




2. Responsible for enrolments of walk in and other customers into the Membership. 




3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. 




4. Engagement with Members walking into the hotels to build a relationship. 




5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.




 6. Understanding front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis. 




7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders. 




8. Ensuring confidentiality of all company information is maintained at all times. 




Required Skills Set:




 1. Candidates between 22 and 35 years of age with a minimum graduation and 1yr experience in sales.




 2. Excellent social and verbal communication skills in English.




 3. Self-motivated, smart, confident with excellent presentation skills.




 4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.


Note: Candidates from hospitality background will be preferred. Candidates from other Backgrounds do not stand a chance.


Candidates should have striking personality.

About the company

We don't just boost rankings; we elevate your digital identity, translating clicks into customers and conversations into conversions. Join us on the journey to digital excellence, where your success knows no bounds.

Industry

Staffing & Recruiting

Company Size

11-50 Employees

Headquarter

delhi

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