Job Title:* Back Office Executive - Team Leader

*Company:* RI Workflow Graphic Design Company

*Location:* Malad, Mumbai

*Working Days:* Monday to Saturday

*Shift:* Day Shift (10:00 AM to 7:00 PM)

*Experience:* Minimum 6 months to 1 year of relevant experience

*Salary:* Up to 21,000 INR

*Job Description:*

RI Workflow Graphic Design Company is seeking a skilled Back Office Executive to join our team as a Team Leader. The ideal candidate will be responsible for overseeing the day-to-day operations of the back office team, ensuring smooth workflow, and maintaining high productivity standards.

*Responsibilities:*

1. Supervise and manage the back office team to ensure efficient workflow and timely completion of tasks.

2. Coordinate with other departments to streamline processes and improve overall efficiency.

3. Train and mentor new team members to ensure they understand their roles and responsibilities.

4. Monitor team performance and provide feedback to help improve productivity and quality of work.

5. Handle escalated issues and resolve conflicts within the team in a timely and professional manner.

6. Maintain accurate records and reports using Excel and other software tools.

7. Ensure compliance with company policies and procedures at all times.

8. Continuously look for opportunities to optimize processes and implement best practices.

9. Assist in recruitment and onboarding of new team members as needed.

10. Participate in meetings and provide updates on team performance and progress.

Requirements:

1. Bachelor's degree in any field.

2. Minimum 6 months to 1 year of experience in back office operations.

3. Strong leadership and communication skills.

4. Excellent knowledge of Excel and other Microsoft Office applications.

5. Ability to multitask and prioritize tasks effectively.

6. Detail-oriented with strong organizational skills.

7. Proven ability to work well under pressure and meet deadlines.

8. Prior experience in a supervisory or team leader role is preferred.